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Popular FAQs

How do I reset my password?
Go to the login page and click 'Forgot password' to reset your password via email. If you don't receive a reset link, contact support at hello@medpray.com.
How do I request a demo?
Visit our 'Request a Demo' page or email sales@medpray.com and we'll schedule a demo at your convenience.
Where can I find user guides and documentation?
Our Help Center contains product guides, how-to articles, and video tutorials. Use the search bar to find relevant topics quickly.
What is your SLA for critical issues?
We provide 24/7 support for critical production issues. Our standard response time for critical tickets is 1 hour.